Shelf rules

The rules

1. Payment never changes what you see. Issuers and curators pay a listing fee on the same terms for every product. No product can pay for a higher place, a badge or featuring, and no fee is negotiated per issuer or per product.
2. Liquidity next to every rate. Every card shows how fast you can withdraw (instant, daily, weekly) and, where the data exists, how much can be withdrawn right now.
3. Past rates, after fees, never a promise. Rates read "X% a year, after fees, over the last 30 days" (or since launch). They are history, not a forecast.
4. Who runs it, named on its card. Every product shows the issuer, curator or asset manager responsible for it. A curator's vault is run by that curator, not by Agora.
5. No invented risk scores. Agora never produces its own risk score or risk band. If third-party ratings are shown, each carries its provider, date and method, and "Not rated" is shown, never hidden.
6. Eligibility enforced on our server. Each issuer sets who may buy (countries, investor types). A product not offered to you is never shown to you, whatever the assistant is asked.
7. Information, not advice. Agora never calls a product or basket "recommended", "best for you" or "suitable". Model portfolios are labelled as examples by profile type; you choose.
8. You decide and you act. Agora holds no funds and places no order on its own. Any transaction is yours, at the venue, or, where order features exist, inside limits you set and can revoke, with your confirmation each time.
9. Your data, only with your opt-in. Issuers receive aggregated, anonymised figures only, never data about you or your wallet, and never the text of your conversations.

How products are listed

A product joins the shelf when its issuer or curator signs a listing agreement and provides an approved fact sheet: entity, strategy, collateral, fees, liquidity, audits and official links. Agora checks the fact sheet against public on-chain data before listing, and dates every version. Agora may pause or remove a product that no longer meets these rules, and says so on the product's page.

How products are ordered

When you ask a question, the products that match it are listed by criteria that never depend on payment, such as the order you ask for, liquidity or size. The same question gives the same order for every user in every assistant, except for products you are not eligible to see.

Changes and complaints

Changes to these rules are posted here with their date; earlier versions stay available. If you think a product breaks these rules, write to [email protected]. We acknowledge within 2 working days.